Kudos Casino Terms & Conditions

These Terms and Conditions set out the rules that apply when you access or use Kudos Casino. They are intended to explain your rights, responsibilities, and the conditions under which casino games, account services, promotions, deposits, and withdrawals are provided.

By registering an account, accessing the website, or using any service made available by Kudos Casino, you confirm that you have read and understood these Terms and agree to follow them. If you do not accept them, you must not use the website or create an account.

Acceptance of Terms

These Terms form a binding agreement between you and Kudos Casino. They apply to all website visitors, registered players, and anyone who uses the casino services from Canada or elsewhere where access is permitted.

Additional terms may apply to particular games, promotions, payment methods, or features. Where those terms conflict with these Terms, the specific terms will generally apply to the relevant service, unless stated otherwise.

You are responsible for reviewing the current version of these Terms before using the website. Continued use after an update has been published indicates acceptance of the revised wording.

Eligibility

You must be at least 18 years old to register or play at Kudos Casino. You must also be legally permitted to use online casino services in the location where you are physically present.

Access may be restricted in certain jurisdictions. It is your responsibility to determine whether online gambling is permitted for you and to comply with any rules that apply to your location. Kudos Casino may refuse access where it reasonably believes that a player is not eligible.

One person may operate only one personal account unless written permission is provided. Accounts must be opened for personal entertainment and not on behalf of another individual or organisation.

Account Registration

To use real-money services, you must provide accurate, complete, and current information during registration. This may include your name, date of birth, address, telephone number, and other details needed to manage your account.

You must keep your login credentials confidential and take reasonable steps to prevent unauthorised access. Activity carried out through your account may be treated as activity authorised by you unless you have promptly reported a security concern.

Do not sell, transfer, rent, or share your account. You must notify Kudos Casino without unnecessary delay if you suspect that your credentials have been compromised or that an account transaction was not made by you.

Verification

Kudos Casino may request documents or information to confirm your identity, age, address, payment ownership, or source of funds. Verification can take place when an account is opened, before a withdrawal, during a security review, or at another appropriate time.

Documents must be genuine, legible, current, and consistent with the information held on your account. You must cooperate with reasonable verification requests. While checks are pending, access to certain functions may be limited and withdrawals may be placed on hold.

Providing false, altered, misleading, or incomplete information may result in account restrictions, cancellation of transactions, or other action permitted under these Terms.

Deposits

You may deposit funds using payment methods displayed as available in your account. The payment method must belong to you or be used with the lawful authorisation of its owner. Kudos Casino may reject or reverse a deposit where ownership, security, or processing cannot be confirmed.

You should check the amount and destination before confirming a transaction. Deposits are intended for gaming activity and must not be used to test payment instruments, move funds for another person, or support unlawful activity.

Your bank, card issuer, payment provider, or other intermediary may apply fees or processing times outside the control of Kudos Casino. You remain responsible for any charges imposed by those providers. Funds credited in error must not be used and should be reported promptly.

Withdrawals

Withdrawal requests may be subject to account verification, payment checks, minimum or maximum limits, game-specific conditions, and the availability of the selected payment method. Kudos Casino may return funds to the original deposit method where this is appropriate or required for security and payment processing.

Withdrawal information must be accurate, and the receiving account or payment instrument must be held in your name unless an alternative arrangement has been approved. Processing times can vary according to the method selected and the checks that are required.

You may not withdraw funds obtained through fraud, chargeback abuse, prohibited activity, or a breach of promotional rules. If a payment is reversed or disputed, related amounts may be deducted from your balance while the matter is reviewed.

Bonuses

Promotions, bonuses, free plays, and other offers are available only under their published promotional terms. Those terms may specify eligibility, qualifying deposits, wagering requirements, game contributions, expiry dates, maximum conversion amounts, and withdrawal restrictions.

Unless stated otherwise, promotional offers are limited to one per player, household, device, payment method, or other shared connection. Attempting to obtain multiple benefits by creating duplicate accounts or disguising account links is not permitted.

Kudos Casino may correct a clear error in promotional information, remove an offer that was granted incorrectly, or decline a promotion where the applicable conditions have not been met. Bonus balances and associated winnings may be cancelled where the promotional rules have been breached.

Acceptable Use

You agree to use the website honestly, responsibly, and only for the services made available by Kudos Casino. You must comply with these Terms, any game rules, promotional conditions, and reasonable instructions issued for security or service operation.

• Use only your own account and approved payment methods.
• Keep registration and verification information accurate.
• Protect your devices and account credentials from unauthorised use.
• Communicate with staff respectfully and provide truthful information when requested.
• Use the website for personal entertainment rather than commercial, financial, or unlawful purposes.

Prohibited Activities

The following activities are prohibited and may lead to account action:

• Fraud, money laundering, theft, payment abuse, or attempting to disguise the source of funds.
• Collusion, cheating, match manipulation, or interfering with the normal operation of a game.
• Using bots, scripts, automated systems, malware, or unauthorised software.
• Exploiting programming errors, promotional errors, technical faults, or vulnerabilities.
• Opening duplicate accounts or allowing another person to use your account.
• Using stolen, compromised, or unauthorised payment details.
• Harassing staff, threatening other users, or distributing harmful or unlawful material.
• Attempting to bypass geographic, technical, identity, or account controls.

Where prohibited conduct is suspected, Kudos Casino may investigate, preserve relevant information, delay transactions, restrict access, or take other proportionate action.

Intellectual Property

The website, including its text, graphics, logos, software, design, trademarks, game presentation, and other content, is owned by or licensed to Kudos Casino unless identified otherwise. These materials are protected by applicable intellectual property rights.

You may access the website for personal, non-commercial use. You must not copy, reproduce, modify, publish, distribute, reverse engineer, scrape, or create derivative material from the website without prior written permission.

Limitation of Liability

Kudos Casino aims to provide a reliable service but does not guarantee that the website, games, or payment functions will always be available, uninterrupted, error-free, or compatible with every device or connection.

You use the website at your own discretion and risk. To the extent permitted by applicable law, Kudos Casino is not responsible for losses caused by outages, telecommunications failures, device problems, third-party payment services, unauthorised access resulting from your failure to protect credentials, or events outside reasonable control.

Nothing in these Terms is intended to exclude or restrict a right or remedy that cannot lawfully be excluded or restricted. Any liability that cannot be limited will be handled in accordance with applicable law.

Account Suspension

Kudos Casino may suspend, restrict, close, or review an account where there is a suspected breach of these Terms, a security concern, an unresolved verification issue, payment irregularity, prolonged inactivity, or a legal or operational reason.

During a review, you may be unable to deposit, play, or withdraw. Where an account is closed, any remaining balance will be considered after deductions for valid reversals, obligations, or amounts connected with prohibited conduct. You must not create a new account to avoid a restriction or closure.

Privacy

Personal information is handled for purposes connected with account administration, identity and security checks, payment processing, customer support, service improvement, fraud prevention, and compliance with applicable obligations.

Information may be shared with service providers or other parties where reasonably necessary to provide the services, protect the website, process transactions, investigate suspected misuse, or respond to a lawful request. Further details may be provided in the applicable privacy notice.

You should provide only information that is accurate and necessary, and you should contact Kudos Casino if your account details change.

Responsible Gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set limits before playing and avoid gambling with money needed for essential expenses.

• Decide how much time and money you can afford to spend.
• Do not chase losses or borrow money to gamble.
• Take regular breaks and stop if gambling is causing concern.
• Use available account limits, timeout, or self-exclusion tools where appropriate.
• Seek independent support if gambling is affecting your finances, relationships, work, or wellbeing.

Kudos Casino may provide safer gambling tools and may ask questions or apply restrictions where activity raises responsible gambling concerns.

Amendments

Kudos Casino may update these Terms to reflect changes to services, payment methods, security practices, promotional arrangements, or applicable requirements. The revised version will take effect when published unless a later date is specified.

You should review the Terms regularly. If you disagree with an amendment, stop using the website and contact support to discuss any available account arrangements. Use of the services after publication constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms, account access, verification, payments, or responsible gambling options, contact Kudos Casino through the support channels provided on the website. Written customer support enquiries may also be sent to [email protected].

When contacting support, use the details registered to your account where possible and provide enough information for the enquiry to be reviewed securely. Do not include payment passwords or other confidential login credentials in your message.

Last updated: 9 September 2026